Privacy Policy

Introduction

Dede’s Braids (“we,” “us,” or “our”) operates a hair braiding salon in Manor, Texas and provides online information, appointment booking, and related services through our website (the “Site”). This Privacy Policy explains what information we collect, how we use it, and the choices you have.

By using our Site or booking an appointment, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

1) Information you provide directly

• Contact details: name, email address, phone number
• Appointment details: selected service/style, appointment date/time, preferences, notes or special requests
• Uploads: inspiration photos or reference images you choose to provide (if the Site allows uploads)
• Messages: information you submit through contact forms or inquiries

2) Payment information

When you pay a deposit or full service amount, payments are processed by third-party payment providers (such as Stripe and/or PayPal). We do not store your full payment card details. The payment provider may collect information necessary to complete the transaction (e.g., card type, billing details, transaction identifiers).

3) Automatically collected information

• Device and usage data: IP address, browser type, device identifiers, pages viewed, referring/exit pages, date/time stamps
• Cookies and similar technologies: used for basic site functionality, analytics, preferences (such as theme settings), and security

How We Use Your Information

We use information for the following purposes:

• To provide services and appointments: schedule, confirm, and manage bookings
• To communicate with you: send confirmations, reminders, updates, and respond to inquiries
• To process payments: facilitate deposits and full payments through payment providers
• To improve our Site and services: analyze usage trends, enhance user experience, and troubleshoot issues
• To protect safety and prevent fraud: verify transactions, secure the Site, and enforce policies
• To comply with legal obligations: taxes, accounting, and responding to lawful requests

How We Share Your Information

We may share your information only as needed:

• Service providers: vendors that help operate the Site (hosting, analytics, email delivery, scheduling tools, file storage)
• Payment processors: Stripe/PayPal or similar providers to complete transactions
• Legal and safety reasons: if required by law, court order, or to protect rights, safety, and security
• Business transfers: if we are involved in a merger, sale, or transfer of assets (your information may be transferred as part of that transaction)

We do not sell your personal information.

Data Retention

We retain personal information only for as long as necessary to:

• provide services and manage appointments,
• comply with legal/accounting obligations, and
• resolve disputes or enforce agreements.

Your Choices

Depending on your location and applicable law, you may have rights to:

• request access to or correction of your personal information,
• request deletion of certain information, or
• opt out of marketing communications.

To make a request, contact us at info@dedesbraids.com. We may need to verify your identity before fulfilling requests.

Cookies and Analytics

We may use cookies and similar technologies to:

• keep the Site functioning properly,
• remember preferences, and
• understand how visitors use the Site.

You can control cookies through your browser settings. Disabling cookies may affect Site functionality.

Children’s Privacy

Our Site is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, contact us so we can delete it.

Security

We use reasonable safeguards to protect information. However, no website or data transmission is 100% secure. Please use caution when sharing information online.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last updated” date above reflects the latest version. Continued use of the Site after changes means you accept the updated policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@dedesbraids.com